Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us:

  • • Account information (name, email, password)
  • • Payment information (processed securely by third-party providers)
  • • Support communications
  • • Usage data and performance metrics

2. How We Use Your Information

We use the information we collect to:

  • • Provide, maintain, and improve our services
  • • Process transactions and send related information
  • • Send technical notices and support messages
  • • Monitor and analyze usage patterns
  • • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our services, conducting business, or serving users.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Cloud PC Data

Files and data stored on your Cloud PC remain private and are not accessed by SkyRig staff except when necessary for technical support (with your explicit permission) or to comply with legal requirements. You are responsible for backing up important data.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements even after account closure.

8. Your Rights

You have the right to:

  • • Access and update your personal information
  • • Request deletion of your data
  • • Opt out of marketing communications
  • • Request data portability

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@skyrig.cloud.